NHTSA Complaint #10619395 — 2007 TOYOTA PRIUS

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10619395
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	January 10, 2014
Date Filed	August 6, 2014
Mileage	53,588 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

REAR HATCH RELEASE LATCH RUBBER IS DISSOLVING AND WILL ONLY WORK WITH DIFFICULTY OR NOT AT ALL. I WAS UNAWARE THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THIS CAR AND HAD NOT CHECKED WITH THIS WEB SITE. THE DISINTEGRATING RUBBER APPEARS TO BE INTERFERING WITH THE ACTION OF THE SWITCH THAT RELEASES THE HATCH. MY LOCAL TOYOTA DEALER SAID NOTHING ABOUT THIS BEING A COMMON PROBLEM AND REPLACED THE REAR HATCH SWITCH ASSEMBLY FOR A COST OF $167 PLUS TAX. THIS COMPLAINT WAS MADE AUG. 6, 2014. *TR

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Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10670321 — January 5, 2015 — THE REAR HATCH IS POORLY DESIGNED WITH NO INDOOR RELEASE. I KEEP INJURING MY HAND AND NECK TO GET IT OPEN, OFTEN HAV...

#10664146 — December 14, 2014 — THE REAR LIFT GATE LATCH ON MY TOYOTA PRIUS HAS STOPPED FUNCTIONING. IN 65 DEGREE WEATHER TODAY THE EXTERIOR RUBBER O...

#10655041 — November 14, 2014 — THE HATCH OR TRUNK STICKS WHEN I TRY TO OPEN IT. THE DARK RUBBER IN THE LATCH AREA APPEARS TO HAVE MELTED AND SPREAD...

#10632151 — September 10, 2014 — TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE RUBBER ON THE HATCHBACK WAS MELTED AND, WHEN OP...

#10616040 — July 24, 2014 — REAR HATCH RELEASE IS DISSOLVING AND HATCH WILL ONLY OPEN WITH DIFFICULTY OR NOT AT ALL. MANY SIMILAR COMPLAINTS ON L...

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