NHTSA Complaint #10561276 — 2005 FORD ESCAPE HYBRID

I WAS DRIVING MY VEHICLE AND THE "SERVICE SOON" LIGHT CAME ON THEN ABOUT 10 SECONDS LATER THE "STOP SAFELY" LIGHT CAME ON AND MY VEHICLE SHUTDOWN AND WOULD NOT RESTART. I HAD THE VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP AND FOUND OUT THAT THERE WAS A FAILURE WITH THE ELECTRICAL SYSTEM THAT HAD TO BE RESET (SHUTDOWN WAS TO PROTECT THE HYBRID BATTERY). ONCE FORD FIXED THE ELECTRICAL SYSTEM TO GET CAR TO START AGAIN, THEY INFORMED ME THAT THE PASSENGER SIDE REAR SHOCK ABSORBER HAD FULLY DETACHED FROM THE WHEEL HOUSE AND WAS BASICALLY A DANGLING PIECE. FORD COULD OFFER NO HELP "THEY DIDN'T HAVE THE EQUIPMENT OR CAPABILITY TO FIX" AND SAID I HAD TO GO TO A AUTO BODY SHOP TO HAVE THE PIECE WELDED BACK TO THE FRAME. TURNS OUT THERE IS NOTHING THERE TO WELD, THE ENTIRE CONNECTION HAS ROTTED OUT AND NEEDS TO BE REPLACED. FROM WHAT I CAN FIND ONLINE THIS IS A RECURRING ISSUE ON 2005 FORD ESCAPES AND FORD REFUSES TO DEAL WITH IT. CARS WITH THESE ISSUES ARE EXTREMELY UNSAFE TO DRIVE. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT WHEN THIS HAPPENED BUT I WAS ONLY DRIVING 35MPH ON A SIDE STREET, IMAGINE WHAT COULD'VE HAPPENED IF I WAS TRAVELING AT 70MPH ON THE HIGHWAY AND THE PIECE JUST FELL OUT. THIS IS AN EXTREMELY DIFFICULT FIX THAT FORD OWNERS SHOULD NOT HAVE THE BURDEN OF DEALING WITH FINANCIALLY ON A CAR THAT IS LESS THAT 10 YEARS OLD. MY CAR IS VERY WELL MAINTAINED AND HAS A LOT OF LIFE LEFT IN IT, BUT NOW THIS FIX IS GOING TO COST CLOSE TO $2500. THIS SHOULD BE FURTHER INVESTIGATED SO FORD HAS TO FIX THIS SAFETY ISSUE! HAS ANYONE CONSIDERED FILING A CLASS ACTION SUIT FOR DEFECTIVE CAR PARTS??? *TR