NHTSA Complaint #10617440 — 2005 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10617440
Vehicle	2005 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	July 28, 2014
Date Filed	July 29, 2014
Mileage	127,844 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR WAS PARKED AND TURNED OFF LEFT SITTING FOR 2 HOURS. GOT BACK, TURNED VEHICLE ON, BACKED UP FROM PARKING STALL AND POWER STEERING LOCKED. IT BECAME HARD TO TURN OR CONTROL THE STEERING. TRIED TURNING OFF CAR AND RESTARTING, BUT THAT DID NOT RESET OR RELEASE THE POWER STEERING. NO WARNING SOUND OR LIGHTS CAME ON. DROVE CAR HOME WITH EMERGENCY LIGHTS AND ON THE SHOULDER FOR ABOUT 3 MILES. PARKED CAR AND LEFT SITTING FOR 5 HOURS HOPING IT WOULD RESET. BEFORE TURNING THE IGNITION, I TURNED ON AC, THEN TURN ON THE CAR. THAT DID NOTHING. NOW THE WRENCH LIGHT CAME ON AND "POWER STEERING SERVICE" WARNING CAME ON. ISN'T THE WARNING DONE BEFORE AN INCIDENT CAN HAPPEN? HAD A MECHANIC PLACE A MACHINE TO DIAGNOSE THE CAR, BUT NO LUCK. PLEASE HELP IN FIXING THE ISSUE. THERE SHOULD BE AN INVESTIGATION FOR DEFECT ON ELECTRICAL WARNING. *JS

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