NHTSA Complaint #10561265 — 2002 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	10561265
Vehicle	2002 TOYOTA PRIUS
Component	STEERING
Date of Incident	January 22, 2014
Date Filed	January 23, 2014
Mileage	251,191 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TURNED ON CAR IN COLD WEATHER (UNDER 10DEGF). STARTED UP AND TRIED TO TURN RIGHT. STEERING WHEEL SHOOK VERY HARD, FAST, AND LOUDLY. TURNED OFF CAR AND RESTARTED, DID OK FOR ONE SHALLOWER TURN. 50 FEET LATER AGAIN TRIED TO TURN RIGHT AND SAME THING HAPPENED. LET IT SHAKE FOR A FEW SECONDS THEN TURNED OFF CAR AND RESTARTED. LESS THAN A MINUTE AFTER RESTART IT HAPPENED AGAIN. AFTER THAT LEFT CAR OFF FOR A FEW HOURS. RESTARTED. LET CAR WARM UP FOR 2-3 MINUTES BEFORE MOVING. DROVE STRAIGHT OUT OF DRIVEWAY. RIGHT TURN 100FT LATER WAS OK. PROBLEM DID NOT RECUR ON 30MIN DRIVE. THIS IS THE SECOND DAY I'VE HAD THIS PROBLEM. THE FIRST WAS A FEW WEEKS AGO, ALSO IN VERY COLD WEATHER AND ALSO ON A RIGHT TURN WHEN CAR WAS FIRST STARTED. SO FAR I HAVEN'T HAD IT HAPPEN ON A LEFT TURN, BUT MAYBE THAT'S JUST BECAUSE I DON'T DO ONE OF THOSE IMMEDIATELY ON STARTUP. I'VE NEVER SEEN THE PROBLEM IF TEMPS ARE ABOVE ABOUT 10 DEGREES F. *TR

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