NHTSA Complaint #10559411 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10559411
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	January 2, 2014
Date Filed	January 10, 2014
Mileage	77,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING DOWN THE ROAD, MY POWER STEERING COMPLETELY FAILED DURING A TURN. THE RESULT OF THE FAILURE WAS A SIGNIFICANT CHANGE IN THE AMOUNT OF EFFORT REQUIRED TO MAINTAIN MY HEADING AND DRIVE THE VEHICLE. AFTER PULLING OVER, I TURNED THE CAR COMPLETELY OFF AND THEN BACK ON. MY POWER STEERING WAS THEN REESTABLISHED. I HAVE HAD THREE REPEAT INSTANCES BEFORE I WAS ABLE TO GET IT TO AN AUTHORIZED FORD DEALER. THIS IS AN EXTREMELY DANGEROUS FAILURE THAT OCCURS RANDOMLY WHILE DRIVING. THIS WAS NOT WEATHER INDUCED; I LIVE IN CALIFORNIA AND THIS OCCURRED ON A 65 DEGREE DAY. *TR

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