NHTSA Complaint #10559164 — 2002 BMW X5

TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER'S SIDE LOCKS FAILED TO WORK WHEN THE TEMPERATURE DROPPED. THE CONTACT MENTIONED THAT THERE WAS AN OCCASION WHERE SHE WAS DRIVING IN THE HIGHWAY AND THE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 78,000.