NHTSA Complaint #10264958 — 2002 BMW X5

TL*THE CONTACT OWNS A 2002 BMW X5. ON APRIL 9, 2009, AFTER PARKING IN THE DRIVEWAY, THE CONTACT EXITED THE VEHICLE. SHE WENT TO THE BACK OF THE VEHICLE TO GET HER CHILD OUT, BUT THE DOORS WERE LOCKED. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS MANUALLY AND WITH THE KEYLESS ENTRY, BUT WAS UNSUCCESSFUL. SHE CALLED AAA TO UNLOCK THE DOORS. THIS VEHICLE HAS ONLY ONE KEYLESS ENTRY LOCATED ON THE DRIVER'S SIDE. THE CONTACT STATED THAT THIS WAS HER FIRST TIME EXPERIENCING THIS FAILURE WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 88,022.