NHTSA Complaint #11407235 — 2002 BMW X5

LATCHES/LOCKS/LINKAGES:HOOD:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11407235
Vehicle	2002 BMW X5
Component	LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Date of Incident	March 17, 2021
Date Filed	April 9, 2021
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING DAMAGE TO THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE HOOD SHOCKS AND HOOD HINGES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

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