NHTSA Complaint #10558732 — 2014 INFINITI Q50

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10558732
Vehicle 2014 INFINITI Q50
Component STEERING
Date of Incident
Date Filed
Mileage 6,726 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

IN COLD WEATHER (BELOW ZERO F) AFTER CAR HAS BEEN RUNNING FINE AND THEN TURNED OFF FOR 30-40 MIN, I GOT IN THE CAR AND STARTED AS USUAL; BUT SYSTEM MALFUNCTION LIGHT WENT ON AND POWER STEERING WAS INOPERATIVE AND CAR WAS UNSTEERABLE. AFTER TURNING THE CAR OFF FOR ABOUT 10 MIN, I COULD RESTART AND IT WORKED FINE. THEN THE SAME THING HAPPENED AGAIN WITHIN AN HOUR. I STOPPED FOR GAS AND WHEN I RESTARTED THE CAR IT WAS UNSTEERABLE AND A SYSTEM MALFUNCTION LIGHT WENT ON RELATED TO POWER STEERING. THE SAME THING OCCURRED A WEEK BEFORE. THE CAR HAD TO BE TOWED TO THE DEALER AND ALTHOUGH THEY DID NOT SPECIFY WHAT WAS WRONG THEY TOLD ME THEY HAD TO WAIT FOR A PART AND THAT IT WOULD BE 5-7 DAYS BEFORE IT CAME IN. *TR

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