NHTSA Complaint #10558639 — 2004 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10558639
Vehicle 2004 DODGE RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

RECALL N62/H46 I RECEIVED A RECALL NOTICE IN THE MAIL ABOUT LEFT TIE ROD REPLACEMENT/ INSPECTION. CHRYSLER HAS KNOWN ABOUT THIS RECALL SINCE NOV 6TH/2013. I CALLED CHERRY CREAK DODGE- AURORA CO ON JAN 3RD/ WAS TOLD TO CALL BACK ON THE 6TH. CALLED BACK JAN 6TH THEY HAD NO INFO WAS TOLD THEY WOULD CALL ME BACK IN 30 MIN.. NEVER RECEIVED A CALL BACK. I CALLED AGAIN TALKED TO DIFF PERSON / WAS TOLD THEY HAD NO PARTS TO FIX PROBLEM AND THEY WOULD NOT BE RECEIVING ANY UNTIL END OF JANUARY/ THIS IS UNACCEPTABLE, KNOWING THAT IF THIS PART BREAKS IT COULD CAUSE MAJOR (CRASH OR DEATH WITHOUT WARNING ) THEIR WORDS . GOD HELP CHRYSLER.. IF THIS SHOULD HAPPEN TO ANYONE. THIS IS MY DAILY VEHICLE, I DRIVE A MIN 65 MILES PER DAY TO AND FROM WORK. NOW THE MENTAL UNCERTAINTY EVERY DAY FOR ANOTHER MONTH. WILL THIS PART BREAK ? / CHRYSLER SHOULD HAVE PRIORITY PARTS SENT TO ALL DEALERS TO FIX THIS PROBLEM BEFORE THEY TELL PEOPLE TO CALL ANY DEALER/ THEN THIS FIX NEEDS TO BE DONE ASAP...NOT THIS HALF ASS EFFORT WITH THOSE THAT ARE EMPLOYED BY DEALERSHIPS NOT HAVING A CLUE AS TO WHAT IS GOING ON ..BAD BAD BAD !! *TR

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