NHTSA Complaint #10558623 — 2012 DODGE RAM 2500

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE MAKING A TURN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 02/11/14*LJ THE CONSUMER STATED THE FAILURE OF THE STEERING OCCURRED WHILE DRIVING 20-25 MPH ON CURVED ROADS. WHEN HE MADE A RIGHT TURN, THE STEERING LOCKED-UP AND THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC LANE. THE CONSUMER ALMOST HAD TO COME TO A COMPLETE STOP IN ORDER FOR THE STEERING TO UN-LOCK. THE DEALER INFORMED IT WOULD BE 3-4 MONTHS, BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO LACK OF PARTS.