NHTSA Complaint #10558276 — 2012 FORD FOCUS

THE DRIVER'S SIDE SEAT BELT TONGUE WOULDN'T GO INTO THE BUCKLE LIKE NORMAL. IT TOOK A LOT OF EFFORT TO SHOVE IT IN, AND HAVE IT ACTUALLY CLICK. THEN SEPARATING THE PARTS OF THE BUCKLE WAS ALSO DIFFICULT. SOMETIMES IT'S EASIER TO GET IT TO WORK, AND OTHER TIMES IT FEELS LIKE I'M HAVING A WRESTLING MATCH. WE TOOK IT TO THE FORD DEALERSHIP WHEN WE WERE HAVING PROBLEMS WITH THE POWER TRAIN, AND THEY TOLD US IT WOULD COST $55 JUST TO LOOK AT IT. THERE IS NOTHING JAMMED INSIDE THE BUCKLE, BUT FEELS MORE LIKE THE INSIDE HOOK ISN'T REACTING CORRECTLY TO THE TONGUE. THERE IS ALSO A FRAYED EDGE TO THE SEAT BELT BUCKLE THAT MAKES IT LOOK REALLY CHEAP. I'M PRETTY SURE THAT WITH IT BEING A SAFETY FEATURE THAT IT SHOULDN'T COST US ANYTHING, AND THEY SHOULD BE TAKING THIS SERIOUSLY BECAUSE IT MOST LIKELY IS A DEFECTIVE PART THEY ISSUED. I GUESS THEY DON'T CARE ABOUT OUR SAFETY OVER MAKING A QUICK BUCK OFF OF US. *TR