NHTSA Complaint #11354342 — 2012 FORD FOCUS

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11354342
Vehicle	2012 FORD FOCUS
Component	SEAT BELTS
Date of Incident	September 1, 2018
Date Filed	September 11, 2020
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

REAR PASSENGER SIDE SEAT BELT DOES NOT RETRACT PROPERLY. THE SEAT BELT HAS BARELY BEEN USED OVER THE LIFE OF THE VEHICLE, SO THIS IS NOT A WEAR ISSUE. TOOK VEHICLE TO FORD DEALER IN WASHINGTON, MO, AND THEY STATED THE SEAT BELT MECHANISM WOULD NEED TO BE REPLACED--COST WAS ABOUT $500. TOO MUCH FOR A SEAT BELT THAT BARELY GETS USED.

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