NHTSA Complaint #11504985 — 2012 FORD FOCUS

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11504985
Vehicle 2012 FORD FOCUS
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

the buckle for the front passenger and back driver do not work properly. The buckles will not latch. It has not been confirm by a dealer because when i called to ask about repairing it and cost for parts I was told the part is discontinued and there is not another option for a replacement. 2 of the 5 have stopped working in the last 3 months. It puts my life and other passengers life's in danger every time it is driven due to not being able to put on a seatbelt. There was no warning just one day they would not buckle, we have tried different remedies and suggestions to fix the issue but nothing works and they need replaced.

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