NHTSA Complaint #10558094 — 2008 BMW X3 SAV

SERVICE ENGINE SOON LIGHT CAME ON. DIAGNOSED AT DEALERSHIP THAT IT WAS THE DMTL PUMP THAT SENSES AND GAS LEAKS. I WAS TOLD BY SERVICE MANAGER THAT IT WAS OUT OF WARRANTY AND I DIDN'T HAVE TO REPLACE IT SINCE I LIVED IN PA IN AN AREA THAT DIDN'T REQUIRE IT TO WORK UNDER OUR STATE INSPECTIONS. THE ONLY PROBLEM WAS THAT THE SERVICE ENGINE LIGHT WOULD BE ON AND I WOULD NOT KNOW IF SOMETHING ELSE WAS WRONG WITH THE CAR. LATER I WAS TALKING TO SERVICE MANAGER AT LEXUS WHO WAS A FORMER BMW SERVICE MANAGER WHO STATED IT WAS COVERED UNDER PA EMISSION LAWS. I CONTACTED MANAGER AT BMW WHO INFORMED ME THAT I WOULD HAVE TO CONTACT BMW. I REGISTERED A COMPLAINT WITH BMW WHO CAME BACK 3 WEEKS LATER DENYING ANY COVERAGE. WHEN ASKED WHY GENTLEMAN COULD NOT ANSWER STATING HE WAS NOT A TECHNICIAN. I REPEATEDLY STATED FROM MY RESEARCH THAT PA ADOPTED CALIFORNIA EMISSION LAW IN 1996 AND FROM MY UNDERSTANDING IT SHOULD BE REPLACED BY BMW. ONCE AGAIN I WAS TOLD NO COVERAGE AND I ASKED IF HIS 3 WEEKS OF RESEARCH INVOLVED A CORPORATE ATTORNEY. HE WOULD NOT ANSWER.IT APPEARS THAT A BMW BUYER IS GIVEN 4 YEAR WARRANTY BECAUSE AFTER THAT EVERYTHING IS DENIED WITH NO EXPLANATION AS TO WHY. THIS DMTL PUMP IS A SENSOR FOR FUEL LEAKS AND COULD REALLY CAUSE A SERIOUS ACCIDENT IF NOT REPLACED. I BELIEVE PA EMISSION LAWS UNDERSTAND THE HAZARD AND THAT IS WHY THEY STATE IT SHOULD BE REPLACED. THIS PROBLEM WITH BMW GOES BACK OVER 10 YEARS ACCORDING TO INTERNET FORUMS.. I CANNOT UNDERSTAND WHY THEY HAVE NOT BEEN HELD ACCOUNTABLE AND MADE TO CORRECT THIS HAZARDOUS SITUATION. *TR