NHTSA Complaint #10557292 — 2013 SUBARU OUTBACK STEERING

Complaint Details

ODI Number	10557292
Vehicle	2013 SUBARU OUTBACK
Component	STEERING
Date of Incident	November 15, 2012
Date Filed	December 26, 2013
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

SHORTLY AFTER I PURCHASED VEHICLE I NOTICED DIFFICULTY KEEPING IT CENTERED IN LANE. CONTINUOUSLY HAVING TO CORRECT STEERING AND HARD STEERING. I DRIVE ON INTERSTATE OFTEN AND I HAVE CHECKED TIRES CONTINUOUSLY AND NO DIFFERENCE IN THE HANDLING OF THE OUTBACK. ON FIRST SERVICE I TOLD THE SERVICE REP ABOUT IT AND SAID THEY WOULD CHECK IT OUT, I BELIEVE THEY CHECKED THE ALIGNMENT, WHEN PICKED UP THE VEHICLE AND WAS TOLD EVERYTHING WAS NORMAL. IS IT UNSAFE, YES. NOW I HAVE 25000 MILE ON IT AND STILL CONTINUES. STILL MENTION IT AT SERVICE TIME BUT THEY DON'T REALLY EVEN RESPOND ANYMORE. *TR

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