NHTSA Complaint #11319422 — 2013 SUBARU OUTBACK
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11319422 |
| Vehicle | 2013 SUBARU OUTBACK |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
DIRECTIONAL STABILITY; DIFFICULT TO KEEP CAR CENTERED IN LANE; WANDERS OFF FROM WHERE STEERING IS SET; STEERING WILL NOT CENTER, BUT WILL STAY IN A GENTLE CURVE BY ITSELF UNTIL CORRECTED, THEN WILL WANDER OFF CENTER AGAIN. CONTRIBUTING TO PROBLEM IS TOO MUCH FORCE IS REQUIRED IN A STEERING ACTION TO CORRECT A WANDER CAUSING A SLIGHT OVERSHOOT WHICH NO MATTER HOW CAREFULLY CONTROLLED, CANNOT KEEP THE CAR GOING IN THE CORRECT DIRECTION, WHETHER IN A CURVE OR KEEPING STRAIGHT. THE FASTER THE CAR IS GOING, NATURALLY THE MORE INTENSE THE PROBLEM BECOMES. THE CONSTANT ATTENTION REQUIRED TO ADJUSTING STEERING IS FATIGUING AND HENCE THE CAR IS INHERENTLY UNSAFE. DEALER AND INDEPENDENTS HAVE ALWAYS SAID NO PROBLEM FOUND; ALIGNMENTS MAKE NO DIFFERENCE, NEW TIRES MAKE NO DIFFERENCE. THIS IS A SAFETY ISSUE, AN ENGINEERING FLAW, AND/OR AN ATTEMPT TO HIDE ANOTHER MORE SERIOUS SAFETY OR DRIVABILITY ISSUE. SUBJECTIVELY IT SEEMS TO BE GETTING WORSE OVER TIME.
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