NHTSA Complaint #10557069 — 2013 FORD FOCUS ELECTRIC

MULTIPLE TIMES, OUR FORD FOCUS ELECTRIC HAS ABRUPTLY LOST POWER AND FLASHED THE MESSAGE, "STOP SAFELY NOW." IT'S HAS OCCURRED DURING RUSH HOUR COMMUTE ON A 5-LANE FREEWAY, CAUSING SERIOUS SAFETY RISKS AS WE HAVE HAD TO MAKE AN EMERGENCY STOP ON THE FREEWAY. SOMETIMES THE CAR WILL RESTART AFTER MULTIPLE ATTEMPTS AND SEVERAL TIMES WE HAVE HAD IT TOWED BACK TO THE DEALER. MOST RECENTLY THE CAR WAS IN SERVICE FOR 8 DAYS AT FRONTIER FORD IN STEVENS CREEK, THEN STALLED ON THE FREEWAY ON THE WAY HOME FROM THE DEALER -UNACCEPTABLE! WE BOUGHT THIS CAR FOR COMMUTING BUT THE RECURRING SUDDEN STOPS AND SAFETY MESSAGES HAVE TOTALLY UNDERMINED OUR CONFIDENCE IN THIS CAR. WE FEEL UNSAFE, AS THIS ISSUES CLEARLY PUTS US AND OUR CHILDREN AT GREATER RISK OF SERIOUS INJURY OR DEATH WHILE IN THIS VEHICLE. UNFORTUNATELY, THE FOCUS HAS BEEN IN THE SHOP FOR REPAIR OVER 30 DAYS DURING THE FIRST YEAR OF PURCHASE. WE DO NOT WANT TO OWN THIS LEMON ANYMORE. FORD CLEARLY DOESN'T KNOW HOW TO FIX THE ISSUE - IT'S TIME FOR A RECALL ON THIS UNSAFE VEHICLE. WHY HASN'T THE NSTB TAKEN ANY ACTION? *TR