NHTSA Complaint #10556918 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10556918
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	December 21, 2013
Date Filed	December 21, 2013
Mileage	4,412 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

I WENT TO SUBWAY TO GET SOMETHING TO EAT AND GOT BACK IN CAR TO LEAVE AND THE STEERING ASSIST FAULT SERVICE REQUIRED LIGHT CAME ON AND STEERING WHEEL IS VERY TIGHT. I TURNED THE CAR OFF AND BACK ON AND IT'S NOT RESETTING. I HAVE A TOW TRUCK ON THERE WAY RIGHT NOT. I LIVE IN NORTH DAKOTA AND HAD THIS HAPPENED ON A HIGHWAY GOING A HIGH RATE OF SPEED WOULD HAVE BEEN VERY SCARY. THIS CAR IS NOT EVEN 3 MONTHS OLD AND HAS UNDER 5,000 MILES ON IT. THIS IS VERY DISTURBING AND NEEDS TO BE ADDRESSED. *TR

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