NHTSA Complaint #10555260 — 2011 GMC ACADIA STEERING

Complaint Details

ODI Number	10555260
Vehicle	2011 GMC ACADIA
Component	STEERING
Date of Incident	December 8, 2013
Date Filed	December 9, 2013
Mileage	50,125 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DRIVING ON THE HIGHWAY COMING OFF OF AN EXIT RAMP, THE POWER STEERING FAILED AND WAS UNABLE TO CONTROL THE VEHICLE STEERING. TURNING THE STEERING WHEEL WAS LIKE TRYING TO PULL ON DEAD WEIGHT TO GET IT TO TURN. THIS CONTINUED AND SEEMED TO GET WORSE AS I SLOWED THE CAR TO A STOP. UPON DRIVING AGAIN A FEW MINUTES AFTER THE VEHICLE WAS STOPPED, POWER STEERING RETURNED FOR 10 MILES OF DRIVING ON THE WAY BACK TO MY HOME, AND THEN FAILED AGAIN. NO WARNING LIGHTS APPEARED WITH POWER STEERING FAILURE, AND CAR IS NOT SAFE TO DRIVE. *TR

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