NHTSA Complaint #10554774 — 2012 DODGE DART

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10554774
Vehicle 2012 DODGE DART
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 30,988 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

OWNED THIS VEHICLE FOR 10 MONTHS AND ISSUES WITH ENGINE STALLING/HESITATION HAVE GOTTEN PROGRESSIVELY WORSE SINCE MY FIRST ENCOUNTER AT THE DEALERSHIP AT 13,300 MILES. I FIRST REPORTED THIS ISSUE WITH ENGINE STALLING/HESITATION AND THEY STATED IT WAS A SPARK PLUG/PLUG WIRE ISSUE, (IRIDIUM SPARK PLUGS RATED FOR 100,000 MILES). AFTER REPLACING THE SPARK PLUG THEY THEN DETERMINED IT NEEDED A CONTROL MODULE REPLACED AND AN ENGINE RESET FOR MY COMPUTER SYSTEM. AFTER THAT IT HAS BEEN IN A FEW MORE TIMES OVER THE LAST 3 MONTHS FOR THE SAME ENGINE STALLING AND HESITATION ISSUES. MY ENGINE HAS BEEN "RESET AND THE COMPUTER UPDATED" AND SINCE MY GAS MILEAGE HAS GOTTEN WORSE AS WELL AS THE STALLING/HESITATION ISSUES ARE STILL THERE AND BECOMING MORE FREQUENT. THEN MY TRANSMISSION STARTED SLIPPING AS I WAS IN D AS IF I HAD PUT MY VEHICLE INTO N AND PRESSED THE GAS PEDAL JUST REVVING THE ENGINE, IT HAS DONE THE SAME WHEN I SWITCH TO PUT MY VEHICLE IN R. I TOOK IT BACK TO THE DEALER AND THEY COULDN'T DUPLICATE THE ISSUE THEREFORE GIVING THEM NOTHING TO GO BY OTHER THAN MY WORD OF MOUTH EXPERIENCE. DAYS AFTER TAKING MY VEHICLE HOME FROM THE DEALER IT WENT OUT ON MY AS I WAS DRIVING ON A MAJOR THOROUGHWAY AT 50MPH. I PRESSED THE GAS APPROACHING AN INTERSECTION AND IT JUST REVVED THE ENGINE, LIGHTS FLASHED ON SHIFTER AND DASH. I HAD TO MANUALLY SWITCH THROUGH MY GEARS TO TRY AND GET THE CAR TO GO. AFTER MY HUSBAND PULLED MY VEHICLE TO THE NEAREST PARKING AREA SAFELY I TRIED TO START THE VEHICLE AGAIN AND GO FORWARD, IT WOULDN'T START RIGHT AWAY IT TRIED TO CRANK BUT WOULDN'T TURN OVER WHEN IT STARTED JUST THE SERVICE ENGINE LIGHT WAS ON MY DASH NO MORE ERRORS WERE DISPLAYED. I DID MANAGE TO TAKE PICTURES WITH MY CELLPHONE BEFORE. I WANT DODGE TO OWN UP AND FIX THIS INSTEAD OD PUTTING A BANDAID AND SENDING ME ALONG. CUSTOMER CARE HAS NOT BEEN HELPFUL AT ALL AND THIS VEHICLE IS NOT SAFE. *TR

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