NHTSA Complaint #10554577 — 1997 TOYOTA RAV4 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	10554577
Vehicle	1997 TOYOTA RAV4
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	December 2, 2013
Date Filed	December 3, 2013
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WE TOOK OUR 1997 RAV4 TO THE MECHANIC FOR A ROUTINE TIRE ROTATION AND OIL CHANGE. THE MECHANIC INFORMED US THE SUBFRAME WAS SEVERELY RUSTED AND DANGEROUS TO DRIVE. I DID SOME RESEARCH ON THE PROBLEM AND FOUND OUT IT IS A COMMON OCCURRENCE WITH ALL RAV4'S AND THAT TOYOTA REFUSES TO ACCEPT RESPONSIBILITY FOR A MAJOR DESIGN FLAW IN THESE VEHICLES. I'VE NEVER HEARD OF THIS HAPPENING IN OTHER VEHICLES I'VE OWNED. MY MECHANIC WHOM I TRUST IMPLICITLY SAID THEY'VE REPLACED MANY SUB FRAMES ON THESE VEHICLES EXCLUSIVELY. *TR

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