NHTSA Complaint #10431133 — 1997 TOYOTA RAV4 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	10431133
Vehicle	1997 TOYOTA RAV4
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	September 14, 2011
Date Filed	October 19, 2011
Mileage	165,920 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I TOOK MY VEHICLE IN FOR SOME ROUTINE MAINTENANCE TO BE DONE AND WAS CALLED TO COME IN BY THE MECHANIC. HE SHOWED ME UNDER MY CAR, MORE SPECIFICALLY THE FRAME ON MY CAR. IT HAD EXTENSIVE RUST DAMAGE. THE RUST WAS NOT JUST ON THE SURFACE, BUT HAD LARGE HOLES EATEN AWAY WITHIN THE ENTIRE FRAME. THE BODY OF THE VEHICLE IS IN VERY GOOD CONDITION. THE MECHANIC STATED IT WAS NOT SAFE TO DRIVE, BECAUSE OF THE HOLES/DAMAGE ON THE FRAME. HE DID NOT THINK IT WAS NORMAL WEAR. UPDATED 10/20/11 *BF

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