NHTSA Complaint #10553926 — 2003 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10553926
Vehicle	2003 CHEVROLET SILVERADO 1500
Component	ELECTRICAL SYSTEM
Date of Incident	November 23, 2013
Date Filed	November 26, 2013
Mileage	230,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE A/C HAD ENGAGED(TURNED ON) ITSELF FOLLOWING MY USE EARLIER THIS DAY, THE HEATER HAD WORKED WELL PREVIOUS THIS MORNING. THE TEMP WAS NINETEEN DEGREES OUTSIDE AND THE TRUCK WAS PARKED OUTSIDE. I WAS UNABLE TO TURN OFF THE AIR CONDITIONING, BY PRESSING THE BUTTON NOR WOULD ANY OF THE CONTROLS CAUSE HEAT TO COME FROM THE VENTS. I REMOVED THE DASH TRIM AND UNCLIPPED THE RADIO MOUNTS AND REMOVED THE RIGHT ELECTRICAL PLUG FROM THE BACK OF THE HEATER CONTROL UNIT AND THEN RECONNECTED. THEN THE HEATER BEGAN TO WORK. THE DEALER SAID THE PART IS NOT AVAILABLE FROM GENERAL MOTORS BUT THEY OFFER A REBUILD PROGRAM THROUGH THE DEALER. DEPENDING ON IN STOCK REPLACEMENT AND AVAILABILITY. IT WOULD TAKE TWO DAYS TO REPAIR AND THE DEALER WOULD REUSE THE FACE PLATE FROM MY UNIT PART. THE COST IS 135.00 PLUS SHIPPING. THIS WAS THE FIRST TIME THIS HAS HAPPENED,AND IT MAY HAVE BEEN A POOR ELECTRICAL CONNECT DUE TO THE AGE OF THE VEHICLE AND MILEAGE. *TR

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