NHTSA Complaint #10553492 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10553492
Vehicle 2011 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

WHILE DRIVING ON A BUSY INTERSTATE IN THE CENTER LANE, MY 2011 FORD ESCAPE SUDDENLY MADE A JERKING MOTION, MADE A LOUD NOISE AND THEN STARTED SLOWING DOWN QUICKLY. I WAS PRESSING ON THE GAS PEDAL BUT THE CAR KEPT SLOWING DOWN. I WAS BARELY ABLE TO GET TO THE SHOULDER OF THE ROAD. I FEARED FOR MY LIFE WHILE DOING THIS. I THEN NOTICED A WRENCH SYMBOL LIT ON MY DASH. I CHECKED THE OWNERS MANUAL AND THE WRENCH SYMBOL SHOWED THROTTLE CONTROL/POWERTRAIN. SINCE I HAVE CERTIFIED PRE OWNED WARRANTY WITH FORD, I CALLED FOR ROADSIDE ASSISTANCE. WHILE WAITING ALMOST THREE HOURS IN THE RAIN FOR A TOW TRUCK AND SITTING ON THE SHOULDER OF THE ROAD, I WAS TERRIFIED. I WAS ALMOST HIT BY FIVE SEMIS. MY CAR WAS TOWED TO THE CLOSEST FORD DEALERSHIP. THE THROTTLE BODY WAS REPLACED. *TR

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