NHTSA Complaint #10552718 — 2008 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number	10552718
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	November 4, 2013
Date Filed	November 18, 2013
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN OPERATING THE REAR LIFT GATE (TRUNK) ON THIS 2008 TOYOTA SIENNA MINIVAN, WE HAVE NOTICED THE LIFT GATE DOES NOT OPEN ALL THE WAY UP, CAUSING AN AVERAGE HEIGHT ADULTS TO BUMP THEIR HEADS ON THE LIFT GATE. BUT WORSE, THIS HAPPENS ON SEVERAL OCCASIONS, THE LIFT GATE COMES FALLING DOWN, HITTING AN ADULT ON THE HEAD, CAUSING A HEAD INJURY. WORSE YET, IF A CHILD HAPPENS TO BE STANDING UNDER THE LIFT GATE, THE HEAVY TRUNK CAN CAUSE A MAJOR INJURY OR DEATH! THIS IS HAPPENING ON A NUMBER OF OCCASIONS, AND SHOULD BE COVERED BY TOYOTA AS THIS IS NOT ACCEPTABLE FOR A FAMILY MINIVAN WITH LESS THAN 5 YEARS OLD. I WOULD LIKE TO SEE A SAFETY RECALL ISSUED ON THIS TYPE OF MALFUNCTION AND HAVE THIS REPAIRED OR REPLACED FREE OF CHARGE BY TOYOTA DEALERS. *TR

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