NHTSA Complaint #10552619 — 2009 TOYOTA MATRIX STEERING

Complaint Details

ODI Number	10552619
Vehicle	2009 TOYOTA MATRIX
Component	STEERING
Date of Incident	November 6, 2013
Date Filed	November 17, 2013
Mileage	44,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

POWER STEERING MALFUNCTION OCCURRED AND WARNING LIGHT (ON THE DASHBOARD) WAS ON. STEERING WHEEL BECAME VERY HARD TO TURN. LUCKILY THIS HAPPENED ON THE PARKING LOT, AND NOT ON MY WAY BACK HOME (TRIP ON THE HIGHWAY) WHICH FOR SURE WOULD RESULTED IN CAR ACCIDENT WITH SERIOUS CONSEQUENCES. I HAVE CONTACT TOYOTA HOWEVER AT THIS POINT THEY ARE NOT CONCERNED IN THIS MATTER AS SAFETY ISSUE AND WILL NOT COVER ANY EXPENSES FOR SUCH REPAIR (POWER STEERING ELECTRICAL UNIT/ RELAY WAS REPLACED_PARTS~ 900$ AND LABOR ~500$). *TR

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