NHTSA Complaint #10670899 — 2009 TOYOTA MATRIX STEERING

Complaint Details

ODI Number	10670899
Vehicle	2009 TOYOTA MATRIX
Component	STEERING
Date of Incident	January 6, 2015
Date Filed	January 8, 2015
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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