NHTSA Complaint #10552105 — 2012 CHRYSLER 300 EXTERIOR LIGHTING

Complaint Details

ODI Number	10552105
Vehicle	2012 CHRYSLER 300
Component	EXTERIOR LIGHTING
Date of Incident	August 1, 2012
Date Filed	November 13, 2013
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHTING COVERAGE WHEN DRIVING UPHILL. THERE WAS NO LIGHTING COVERAGE TO SEE FORWARD OR WHILE TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ADJUSTED THE HEADLIGHT ACCORDING TO SPECIFICATIONS HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE HEADLIGHT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 12/30/13*CN

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