NHTSA Complaint #10551075 — 2002 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10551075
Vehicle	2002 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2012
Date Filed	November 6, 2013
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE OVERDRIVE LIGHT ILLUMINATED, THE REAR PASSENGER WINDOW CANNOT BE OPENED AND THE ALARM SYSTEM ENGAGED ON ITS OWNS. THE CONTACT REPLACED THE DRIVERS DOOR ELECTRICAL SENSOR; HOWEVER, THE ELECTRICAL SYSTEM FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 180,000.

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