NHTSA Complaint #10550472 — 2014 SUBARU OUTBACK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10550472
Vehicle	2014 SUBARU OUTBACK
Component	STEERING
Date of Incident	October 28, 2013
Date Filed	November 1, 2013
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WE RECENTLY PURCHASED A NEW 2014 OUTBACK. I PURCHASED THE VEHICLE AND I NOTICED THE STEERING FELT A BIT "OFF" UPON DRIVING IT HOME BUT WAS CERTAIN IT WAS JUST AN ALIGNMENT ISSUE. TOOK IT TO THE DEALER, WHO CORRECTED THE ALIGNMENT. THE CAR STILL FELT OFF. I NOTICE THAT THE WHEEL RETURNS TO CENTER WHEN TURNING LEFT, BUT THE WHEEL WILL NOT RETURN TO CENTER WHEN TURNING RIGHT. IT WILL MOSTLY CENTER, BUT THE WHEEL REMAINS OFF BY ABOUT 15-DEGREES. THIS CAN CAUSE AN ACCIDENT AS THE CAR WILL NOT POINT/TRACK STRAIGHT AFTER A TURN. ALSO, IT KEEPS TURNING ANY TIME YOU SLIGHTLY TURN THE WHEEL TO THE RIGHT, BUT NOT THE LEFT. SO, YOU CAN BE DRIVING ON THE HIGHWAY AND BUMP THE STEERING WHEEL AND IT WILL CONTINUE TO GO RIGHT AND DRIVE OFF THE ROAD. THIS IS NOT SAFE! *TR

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