NHTSA Complaint #11175783 — 2014 SUBARU OUTBACK

CAN BE DRIVING DOWN THE ROAD AND GO TO MAKE A LEFT OR RIGHT HAND TURN AND WILL LOOSE ALL POWER STEERING ABILITY AND THE NEXT TIME THE STEERING WILL WORK FINE. I HAVE ALMOST HAD ACCIDENTS DUE TO THIS BECAUSE YOU NEVER KNOW WHEN IT WILL HAPPEN. THIS ALWAYS HAPPENS IN CITY STREETS OR TURNING OFF HIGHWAY.ALSO HAS HAPPENED WHEN PULLING OUT OF A PARKING STALL. SEEMS TO ALWAYS HAPPEN WHEN AT LOWER SPEEDS. HAVE HAD IT IN THE SHOP FOR REPAIR AND THEY CAN'T SEEM TO FIND THE PROBLEM. I WILL NOT LET MY WIFE DRIVE MY CAR BECAUSE SHE DON'T HAVE THE STRENGTH TO QUICKLY TURN THE WHEEL WHEN YOU DON'T KNOW WHEN IT WILL HAPPEN. ONE MINUTE IT WILL WORK THEN IT WON'T. IT DOES GIVE YOU A WORK OUT WHEN YOU LOOSE STEERING ABILITY FOR A LENGTHY PERIOD BUT YOU ALWAYS HAVE TO PAY ATTENTION WHEN YOU TURN LEFT OR RIGHT BECAUSE YOU NEVER KNOW WHEN YOU WILL LOOSE YOUR POWER STEERING. MY WIFE HAS REFUSED TO DRIVE MY CAR BECAUSE IT HAS HAPPENED TO HER ONCE AND DOESN'T FEEL COMFORTABLE WHICH IS SAD WHEN YOU SPEND THAT MUCH MONEY ON A CAR. WE PURCHASED THE VEHICLE USED AND WITHIN A VERY SHORT PERIOD OF TIME AFTER PURCHASE THIS PROBLEM CAME ABOUT. I JUST HOPE THIS PROBLEM CAN BE RESOLVED.