NHTSA Complaint #10550055 — 2004 CHRYSLER PACIFICA

WHILE HAVING MY VEHICLE CHECKED FOR A POWER STEERING LEAK AT AN INDEPENDENT MECHANIC, I RECEIVED CALL FROM MECHANIC THAT IF THERE WAS ANY WAY POSSIBLE THAT I CAN COME DOWN TO THE SERVICE STATION BECAUSE THE PROBLEM WAS BIGGER THAN THE LEAK. ONCE THERE HE SHOWED ME THE SERIOUS RUST THROUGH ON SUB FRAME RAILS AND ENGINE CRADLE WITH NOTICEABLE CRACKS GOING UPWARD ON SUB FRAME. HE STATED THAT THE CAUSE TO MY POWER STEERING LEAK IS DUE TO THIS SUB FRAME BEING IN THE CONDITION IT IS AND IT'S VIBRATION. HE SUGGESTED THAT I CONTACT CHRYSLER FOR A RECALL BECAUSE HE KNOWS OF THE SAME PROBLEM ON HONDA'S & TOYOTA'S THAT WERE ALREADY RECALLED. AFTER READING THE FORUMS AND SEARCHING FOR A RECALL THERE IS AN EXTENDED WARRANTY BUT UNFORTUNATELY I FALL UNDER THE STATE OF NJ WERE THIS STATE IS NOT ELIGIBLE FOR THE EXTENDED WARRANTY. THIS IS OUTRAGEOUS AND A SAFETY RECALL SHOULD BE ISSUED RIGHT AWAY. WITH SO MANY COMPLAINTS I WILL MOVE FORWARD AND START A CLASS ACTION LAW SUIT FOR NOT ISSUING A FULL SCALE RECALL TO ALL 2004 PACIFICA OWNERS IN EVERY STATE. THEY CLEARLY RECOGNIZE THE DANGER IN THEIR FAULTY DESIGN AND MANUFACTURING YET STILL REFUSE TO ISSUE A SAFETY RECALL BY ONLY PROVIDING AN EXTENDED WARRANTY TO SOME PACIFICA OWNERS. THIS IS A SERIOUS DANGER TO MY FAMILY AND A FATALITY WAITING TO HAPPEN. *TR