NHTSA Complaint #10549687 — 2004 TOYOTA MATRIX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10549687
Vehicle	2004 TOYOTA MATRIX
Component	POWER TRAIN
Date of Incident	October 24, 2013
Date Filed	October 27, 2013
Mileage	59,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

LOW NOISE FROM ENGINE AREA, THEN HEARD A POP OR THUD. AFTER THIS CAME A SCRATCHY/GRINDING NOISE WHEN CAR WAS IN GEAR AND COASTING. THE NOISE WENT AWAY WHEN CLUTCH WAS DEPRESSED OR CAR WAS TAKEN OUT OF GEAR TO COAST. I CALLED A SERVICE REPAIR TO MAKE AN APPOINTMENT THE SAME DAY. THE VERY NEXT DAY THE CAR LOCKED UP AND WAS UNDRIVEABLE. SOUNDED LIKE THE ENGINE HAD FALLEN OUT THE BOTTOM WITH HORRIBLE METAL GRINDING NOISE. I HAD TO HAVE IT TOWED ($150) AND THE SERVICE CENTER SAID I WOULD NEED A NEW TRANSMISSION AND CLUTCH AND THAT THIS IS A COMMON PROBLEM WITH TOYOTA MATRIX AND COROLLA. AFTER READING ONLINE, IT SEEMS THERE IS A PROBLEM WITH TOYOTA OWNERS WITH LOW MILES HAVING BEARING ISSUES AND THAT THIS PROBLEM HAS GONE UNADDRESSED. EVEN THOUGH I WAS GOING ONLY 10 MILES PER HOUR, THE CAR LOCKS UP. THIS ISSUE WILL KILL SOMEONE, SOMEDAY. COST OF REPAIR WILL BE AROUND $3,100+. *TR

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