NHTSA Complaint #10549632 — 2013 FORD FOCUS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10549632 |
| Vehicle | 2013 FORD FOCUS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
CAR: FORD FOCUS EV (ALL ELECTRIC) - SECOND REPORT ON NHTSA WEBSITE ON THIS SPECIFIC VEHICLE FAILURE: INCIDENT: WHILE BACKING OUT OF PACKING SPACE IN COSTCO PARKING, I STARTED TO SHIFT FROM REVERSE INTO DRIVE. ALL OF SUDDEN, THE CAR SHUT DOWN AND HAD COMPLETE LOSS OF POWER. I COULD NOT MOVE THE AUTO TRANSMISSION SHIFTER OUT OF THE (N) NEUTRAL POSITION. THE WEIRD THING WAS THAT AS YOU LOOKED AT THE DASH BOARD PANEL, IT SAID THE CAR WAS IN (P) BUT THE SHIFTER WAS PHYSICALLY IN NEUTRAL AND THE CAR ACTED AS IF IN PARK (WHEELS IN GEAR - CAN'T PUSH IT). THE CAR HAD NO POWER AND I WAS STRANDED IN THE PARKING LOT LANE BETWEEN PARKING STALLS. I CALLED MY HUSBAND AND FRITZ FORD IN RIVERSIDE, CA (WHERE I RECENTLY BOUGHT THE VEHICLE). FRITZ CALLED A TOW TRUCK TO GET THE CAR AND MY HUSBAND CAME TO PICK ME UP. BEING THAT THE FOCUS EV IS NEW, THE TOW TRUCK DRIVER WAS A LITTLE CONFUSED ON HOW TO GET IT ON THE TRUCK AS THE CAR WOULD NOT MOVE AND THE TRANSMISSION WAS LOCKED IN NEUTRAL. FRITZ STILL HAS THE CAR AFTER 5 DAYS CLAIMING THERE IS NO ISSUE WITH IT. HMM? *TR
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