NHTSA Complaint #10549287 — 2009 TOYOTA PRIUS STRUCTURE:BODY

Complaint Details

ODI Number	10549287
Vehicle	2009 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	October 1, 2013
Date Filed	October 23, 2013
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE RUBBER COVER TO THE HATCHBACK TRUNK LATCH HAS MELTED. IT IS NOW STICKY AND GOOEY AND LITERALLY IMMOVABLE. THIS PRESENTS A SAFETY HAZARD, BECAUSE SOMETIMES I CAN'T OPEN THE HATCHBACK WHICH CONTAINS THE SPARE TIRE AND OTHER TOOLS. I HAVE NO OTHER WAY TO ACCESS ANYTHING IN THE "TRUNK" WHEN I'M UNABLE TO OPEN THE LATCH. THE TOYOTA DEALER SAID THIS DEFECTIVE PART IS NOT COVERED BY WARRANTY AND QUOTED AN EXORBITANT PRICE TO REPLACE IT. I FEEL TOYOTA SHOULD REPLACE THIS DEFECTIVE PART AT NO COST TO OWNERS. *TR

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