NHTSA Complaint #10548690 — 2013 TOYOTA AVALON

VISIBILITY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10548690
Vehicle	2013 TOYOTA AVALON
Component	VISIBILITY
Date of Incident	October 1, 2013
Date Filed	October 21, 2013
Mileage	700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A CONSTANT GLARE FROM THE DASHBOARD, AFFECTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE CONTACT BELIEVED THE FAILURE TO BE A SERIOUS SAFETY ISSUE SINCE HE WAS UNABLE TO SEE APPROACHING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO ALTER THE DESIGN OF THE VEHICLE. HOWEVER, THE TECHNICIAN OPTED TO CLEAN THE DASHBOARD AND WINDSHIELD AS A TEMPORARY REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 767. UPDATED 11/20/13*CN

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