NHTSA Complaint #10548672 — 2011 JEEP GRAND CHEROKEE

BACK IN JUNE 2012 I BEGAN EXPERIENCING PROBLEMS WITH MY VEHICLE. THE VEHICLE WAS GIVING A HARD START AND STALLING WHILE DRIVING. THE VEHICLE HAS BEEN BACK AND FORTH TO THE DEALERSHIP FOR THESE PROBLEMS AND AS A RESULT THE HARD START IS THE ONLY THING THAT WAS FIXED. IN MAY 2013 THE DEALERSHIP INSTALLED A DEVICE CALLED THE STARMOBILE TO MONITOR THE VEHICLE TO SEE WHAT CAUSES THE VEHICLE TO SHUT DOWN. UPON TAKING IT OFF THEY TOLD ME THE DEVICE DID NOT READ HOWEVER, THE PROBLEM SEEMED TO BE FIXED. ABOUT 2 MONTHS LATER, IT CAME RIGHT BACK TO HAUNT ME THE VEHICLE BEGAN SHUTTING DOWN AGAIN. ON THE MORNING OF 10/21/13, THE VEHICLE SHUTDOWN AND CAUSE ME TO RUN IN THE BUSHES AS A RESULT. IF THIS WAS TO HAPPEN ON THE MAIN ROAD I WOULD END UP IN SOMEONE'S VEHICLE AND WOULD OF HAD TO PAY FOR REPAIRS FOR BOTH MY VEHICLE AND THE OTHER PERSON VEHICLE. HELP HELP HELP THAT'S ALL I AM ASKING FOR. *TR