NHTSA Complaint #11298422 — 2011 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11298422
Vehicle	2011 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	January 7, 2019
Date Filed	January 10, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AIR RIDE SUSPENSION AIRBAGS HAS TO BE RECHARGED EVERY MONTH SINCE 2019. WHILE PARKED FRONT END BECOMES LOW (DURING 1-MONTH PERIOD) NOT LEAVING APPROPRIATE DISTANCE FROM WHEEL TO TOP OF WHEEL WELL, RESULTING IS A VERY BUMPING RIDE, UNTIL RECHARGED. BRAND NEW OEM LINES AND COMPRESSOR REPLACED. ALSO, WHILE DRIVING 40 MPH OR LESS, "AIR SUSPENSION NEEDS SERVICE" NOTIFICATION COMES ON. FRONT OF HOOD (WHERE THE CHROME JEEP IS DISPLAYED) EXTERIOR NOW SHOWS PAINT CORROSION.

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