NHTSA Complaint #10548354 — 2012 CHEVROLET EQUINOX

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10548354
Vehicle	2012 CHEVROLET EQUINOX
Component	WHEELS
Date of Incident	August 14, 2013
Date Filed	October 18, 2013
Mileage	27,965 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ON FIRST VISIT IN AUGUST 2012 WAS TOLD IT WAS A WHEEL NOISE AND THAT IT WOULD GO AWAY .DAYS LATER NOISE WAS BACK .TOOK IT BACK TO DEALER SERVICE MANAGER RODE WITH ME HEARD NOISE. CAR WAS KEPT A DAY ON PICKING IT UP WAS TOLD IT WAS A "MOANING NOISE" AND IT WAS DUE TO RUBBER SEAL DRYING AND RUBBING ON METAL SLEEVE RIGHT REAR HUB REPLACED .NOISE RETURNED!!!!!CAR TAKEN BACK "THIRD TIME" CAR KEPT OVERNITE TECH DID NOT HEAR NOISE AGAIN SERVICE MANAGER RODE WITH ME DID NOT HEAR NOISE WAS TOLD TO BRING IT BACK IF NOISE OCCURS .NOISE HAS OCCURRED NOT FEELING "SAFE"DRIVING THIS CAR TAKING CAR BACK NOISE OCCURS TO OFTEN!!!FRIENDS AND FAMILY HEARS IT ALSO THEY SAY IT SOUNDS LIKE "DOOR" WITH HINGES LOOSE. *TR

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