NHTSA Complaint #10547435 — 2011 FORD ESCAPE

I WAS TAKING MY FATHER TO THE EMERGENCY ROOM WHEN MY VEHICLE STARED TO SLOW DOWN. WHEN I TRIED TO ACCELERATE IT WOULDN'T MOVE. THE WRENCH LIGHT CAME ON. I TURNED THE IGNITION OFF, RESTARTED THE ENGINE, THE WRENCH LIGHT WAS GONE, AND STARTED DRIVING AGAIN. SAME THING HAPPENED AND I HAD TO COAST TO A NEARBY PARKING LOT TO AVOID GETTING INTO A WRECK. IT HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP WHERE I WAS TOLD, AFTER HAVING IT FOR SEVERAL DAYS, THEY THOUGHT IT WAS THE THROTTLE BODY AND OF COURSE WAS NOT COVERED AS THE WARRANTY HAD RUN OUT. THEY DIDN'T HAVE THE PART AND HAD TO ORDER IT. IT WAS IN THE SHOP FOR EIGHT DAYS WAITING FOR THE PART SO IT COULD BE FIXED. I HAD TO RENT A VEHICLE BECAUSE I COULDN'T DRIVE THE ESCAPE AND THAT COST A FORTUNE NOT TO MENTION THE $406 I PAID TO HAVE THE THROTTLE BODY AND MOTOR ASSEMBLY REPLACED. EVER SINCE THE REPLACEMENT MY ESCAPE HAS NOT BEEN THE SAME. I WAS TOLD THERE WOULD BE A RECALL AND I WOULD BE REIMBURSED, BUT OF COURSE THAT HASN'T HAPPENED YET. *TR