NHTSA Complaint #10546586 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10546586
Vehicle 2013 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 1,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THIS CAR NEEDS TO BE RECALLED. TOOK TO DEALER WITH PROBLEM ABOUT 1,000 MILES. THEY ACKNOWLEDGED IT HAS A PROBLEM AND SAID THEY NEEDED TO KEEP IT OVERNIGHT. THEN I FIND OUT ALL THEY DID IS RESET THE COMPUTER. THAT DID NOT WORK AND NOW AT 7,000 MILES THE PROBLEM IS GETTING WORSE. ENGINE HESITATES AND SLIPS WHEN STARTING ACCELERATE AND IS WORSE AROUND 30 MPH WHEN THE ENGINE SHUTTERS, RATTLES AND JUMPS LIKE I AM RIDING ON A HORSE. HOW CAN FORD SELL A CAR THAT HAS A MAJOR FLAW LIKE THIS? I SEE HUNDREDS OF COMPLAINTS SIMILAR PROBLEMS. WHEN IS THE GOVERNMENT GOING TO DO SOMETHING? I JUST WASTED MY MONEY. I EXPECT TO GET A GOOD CAR WITH NO PROBLEMS BUT I GET A NEW PIECE OF TRASH. HOW CAN I GET THE CAR FIXED OR MY MONEY BACK? *TR

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