NHTSA Complaint #10545900 — 2009 DODGE GRAND CARAVAN

2009 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR BRAKE PADS ISSUE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON JUNE 29, 2009, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO AN EVAPORATIVE EMISSIONS LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A 23 POINT INSPECTION WAS PERFORMED. AN INSPECTION REVEALED THE REAR BRAKES WERE WORN DOWN TO 3MM AND WERE STICKING. THE DEALER INFORMED THE CONSUMER THE REAR BRAKE PADS STICKING TO THE CALIPER BRACKETS WAS HIS FAULT. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO A MANUFACTURING DEFECT. THE CONSUMER STATED SINCE CHRYSLER PAID FOR THE REPLACEMENT OF THE BRACKETS, HE BELIEVED THEY WERE ADMITTING FAULT. THE BRACKETS CAUSED THE PADS TO STICK, WEARING THEM DOWN AND MAKING THE ROTORS TOO THIN TO BE RESURFACED. THE CONSUMER IS SEEKING REIMBURSEMENT OF $ 507.73