NHTSA Complaint #10453302 — 2009 DODGE GRAND CARAVAN

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10453302
Vehicle	2009 DODGE GRAND CARAVAN
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	March 5, 2012
Date Filed	March 28, 2012
Mileage	34,472 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DURING A SERVICE VISIT TO HAVE THE FRONT BRAKES REPAIRED UNDER AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER FOR PREMATURE FAILURE, I WAS NOTIFIED THAT THE REAR PADS AND ROTORS ALSO NEEDED REPLACED, WITH THE ADDITION OF AN ADAPTER TO CORRECT THE PROBLEM THAT CAUSED THE PREMATURE FAILURE OF THE REAR PADS AND ROTORS. THE MANUFACTURERS EXTENDED WARRANTY DID NOT COVER THE REAR. THE PADS WERE NOT WEARING EVENLY, THE INSIDE PADS HAD WORN TO THE WEAR INDICATOR AND THE OUTSIDE PADS WERE WORN TO ONLY 50%. ADDITIONALLY, THE LEFT REAR ROTOR WAS WORN AT A MORE SIGNIFICANT RATE THAN THE RIGHT REAR ROTOR. *TR

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