NHTSA Complaint #10545355 — 2004 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10545355
Vehicle	2004 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	September 2, 2013
Date Filed	September 25, 2013
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

AS WITH MANY OTHER COMPLAINTS WITH THIS SAME ISSUE, I HAVE EXPERIENCED PROBLEMS WITH THE VEHICLES SERVICE 4WD LIGHT COMING ON. TOOK TO DEALER AND THEY SAID TRANSFER CASE MOTOR WAS BAD. THEY REPLACED THE MOTOR AND THE LIGHT STILL COMES ON. VEHICLE GETS 'LOCKED' IN 4WD MODE AND CANNOT SELECT THE STANDARD AWD DRIVING OPTION. THERE SHOULD BE A RECALL ON THIS. OWNERS SHOULDN'T HAVE TO KEEP REPLACING THE TRANSFER CASE IN HOPES IT RESOLVES THE ISSUE. DODGE/CHRYSLER NEEDS TO REALLY LOOK INTO THIS. *JS

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