NHTSA Complaint #11182180 — 2004 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11182180
Vehicle	2004 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	February 23, 2019
Date Filed	February 24, 2019
Mileage	204,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE TRANSFER CASE RANDOMLY SHIFTS INTO 4 WHEEL LOCK AND EVEN 4-LO. THIS HAPPENS EVEN WHEN DRIVING. I CURRENTLY ONLY DRIVE ON CITY STREETS AS I AM CONCERNED THAT IT WILL CAUSE ANY ACCIDENT OR DAMAGE THE VEHICLE IF IT SHIFTS INTO 4-LO AT HIGHER SPEEDS. THE TRANSFER CASE IS CURRENTLY STUCK IN 4 WHEEL LOCK, WHICH MAKES IT VERY HARD TO TURN. I HAVE READ IN FORUMS THAT MOST PEOPLE DISCONNECT THEIR TRANSFER CASE MOTOR, LOSING FUNCTIONALITY BUT MAKING THE TRUCK SAFER. I CANNOT DISCONNECT THE TRANSFER CARE MOTOR WHILE IT IS STUCK IN 4 WHEN LOCK. DODGE SHOULD BE HELD RESPONSIBLE AND FORCED TO FIX ALL THESE VEHICLES.

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