NHTSA Complaint #10545347 — 2011 FORD FUSION

1ST TIME ENGINE @ 60 MPH JUST SHUT DOWN, CAME TO STOP, RESTARTED AND THOUGHT ALL OK, THINKING MAYBE BAD GAS. 2ND TIME WIFE DRIVING, WHILE MAKING TURN IN FRONT OF TRAFFIC ENGINE JUST QUIT AGAIN, CAME TO STOP AND WAS ABLE TO RESTART. NEXT DAY DECIDED TO TRY TO DRIVE TO DEALER. ENGINE QUIT 3 MORE TIMES WHILE DRIVING TO LOCAL FORD DEALER. THEY SAID THEY COULD NOT EVEN LOOK AT IT FOR 6 DAYS. DROVE HOME, ENGINE STOPPED ONE MORE TIME. I FINALLY I HAD IT TOWED TO DEALER 30 MILES AWAY. GOOD NEWS: THEY QUICKLY DIAGNOSED AS A THROTTLE BODY ASSEMBLY BAD NEWS IT WOULD TAKE 3-4 WEEKS FOR THEM TO OBTAIN PART AS SO MANY, MANY FORDS WERE EXPERIENCING THE SAME PROBLEM..I HAD TO RENT A VEHICLE ..VERY DANGEROUS SITUATION AND THIS SHOULD ABSOLUTELY BE A RECALL FROM FORD. I HAVE GOTTEN NO WHERE WITH THE DEALER OR SO CALLED "CUSTOMER SERVICE"..I WAS TOLD BY THE 800 CS DEPT THAT THEY HAD NEVER HEARD OF THIS PROBLEM. I GO ON-LINE AND FIND HUNDREDS AND HUNDREDS OF COMPLAINTS WITH THE EXACT SAME ISSUE. I WANT REIMBURSEMENT (I HAVE ALL MY OUT OF POCKETS COSTS AND RECEIPTS) AND A FORMAL APOLOGY. *JS