NHTSA Complaint #10544988 — 2011 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10544988
Vehicle	2011 FORD ESCAPE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 18, 2013
Date Filed	September 23, 2013
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE CAR STOPPED RESPONDING TO THE GAS PEDAL AS I WAS MERGING INTO TRAFFIC. I PULLED OVER, TURNED THE CAR OFF AND WAITED 15 MINUTES. I TURNED IT BACK ON, HAD THE SAME BEHAVIOR WHEN I TRIED PULLING OUT OF THE PARKING LOT. I HAD TO TOE THE VEHICLE TO THE DEALERSHIP. THE MECHANIC KNEW RIGHT AWAY WHAT THE ISSUE WAS, MENTIONING THAT IT WAS COMMON. THE DEALER REPLACED THE THROTTLE BODY AND CHARGED A $100 PREMIUM TO USE MY WARRANTY, DESPITE IT BEING A "KNOWN" ISSUE.

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