NHTSA Complaint #10544333 — 2013 FORD F-150

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10544333
Vehicle 2013 FORD F-150
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 678 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

AT OR AROUNG 500 MILES ON MY BRAND NEW 2013 FORD F150 SVT RAPTOR A MESSAGE COME UP ON THE 4.2 INCD LCD THAT READ "CHECK FUEL INLET". I WAS AT A GAS STATION PUTTING GAS IN MY TRUCK AND WHILE I WAS PUMPING GAS I CALLED HARBIN FORD AND SPOKE WITH A SERVICE REP. AND TOLD THEM WHAT HAD COME UP ON THE LCD. THE SERVICE REP. TOLD ME TO OPEN THE BACK DOOR AND LOOK UNDER THE BACK SEAT ON DRIVER SIDE AND THERE SHOULD BE A WHITE FUNNEL LOOKING OBJECT ABOUT 6 INCHES LONG. I PULLED UP AT MY HOME AND PARKED MY TRUCK UNDER OUR CARPORT WHICH HAS 2 OPEN WALLS AND ANOTHER TO ENTER THE CARPORT. ON THE NORTH END THE CARPORT IS SUPPORTED BY 3 STEEL POLES WHICH HOLDS THE CARPORT UP WHICH IS ATTACHED TO OUR HOUSE. I PLACED MY TRUCK IN (P) PARK AND LEFT THE ENGINE RUNNING, MY MOTHER WAS OUTSIDE ABOUT 10 FEET FROM MY TRUCK. AND I THOUGHT BEFORE I GOT IN MY TRUCK THAT MAYBE I SHOULD TRY THE FUNNEL DEAL MENTIONED EARLIER IN THIS DESCRIPTION. SO I JUST OPENED THE BACK DOOR BECAUSE THE FRONT WAS ALREADY OPEN BECAUSE I LEFT MY TRUCK RUNNING AND IT WAS IN THE (P) POSITION BUT I GOT THE FUNNEL AND OPENED THE FUEL DOOR AND STARTED STICKING THE FUNNEL IN AND OUT REPEATING SEVERAL TIMES. AND ABOUT THE 2ND OR 3RD TIME STICKING THE FUNNEL IN AND OUT OF THE FUEL INLET MY TRUCK ACTED LIKE SOMEONE HAD PLACED MY TRUCK IN REVERSE AND IT STARTED COMING IN REVERSE. MY MOTHER SEEN THIS AND SHE SCREAMED AT ME TO GET OUT OF THE WAY AND I JUST SEEN A OPENING BETWEEN THE DOORS AND I SOMEHOW ENDED UP IN THE DRIVER SEAT AND I HIT THE BRAKE AND TO DISBELIEF I LOOKED AT THE DRIVER SIDE DOOR AND IT WAS ALMOST RIPPED COMPLETELY OFF AND THE DRIVER SIDE FENDER WAS ALSO CRINKLED UP FROM THE DOOR CATCHING ON THE LAST POLE EXITING OUR CARPORT. I LOOKED OVER AT THE AUTO TRANSMISSION AND THE TRUCK WAS STILL IN PARK? *TR

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