NHTSA Complaint #10543320 — 2004 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10543320
Vehicle	2004 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	May 28, 2013
Date Filed	September 12, 2013
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING MY 2004 DODGE DURANGO 5.7 HEMI THE SVC 4X4 LIGHT WENT ON AT THE TIME I WAS DRIVING 35MPG IN 70 DEGREE WEATHER AND DID NOT HAVE MY 4X4 ON. I TOOK IT THE MECHANIC SHOP AND THEY SAID I NEEDED TO REPLACE THE 4X4 SHIFT MOTOR, SO I BOUGHT A NEW 4X4 SHIFT MOTOR AND THEY REPLACED IT BUT MY 4X4 WAS STILL NOT WORKING. I HAVE TAKEN IT TO TWO DIFFERENT MECHANIC SHOPS AND THEY KEEP SAYING ITS THE 4X4 SHIFT MOTOR SO I EXCHANGED THE NEW 4X4 SHIFT MOTOR THINKING IT WAS DEFECTED AND ONCE AGAIN BOUGHT A NEW ONE AND HAD IT REPLACED AND AT THIS POINT THE MECHANICS DON'T KNOW WHAT ELSE IT COULD BE BECAUSE IT STILL DIDN'T WORK. *TR

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